Last Updated September 2019-01-17
These Terms of Service govern the use of the platform offered by UniDosh Ltd. The website and the mobile application are collectively referred to as UniDosh Ltd (hereinafter referred to as (“we, us, our, company, UniDosh”)
UniDosh is a registered company incorporated in England and Wales, (Company Number - 09931345)
UniDosh provides students with a platform that allows them to connect with members of the public and businesses who require tasks, jobs and services. UniDosh provides members of the public and businesses with a platform that connects them with students who can help them get jobs done.
These Services are available to purchase through our mobile application.
In order to utilize the UniDosh platform, you will need to confirm that you have read and agreed the Terms of Service. Once agreed you will become bound by them as a registered user for as long as you continue to utilize the UniDosh platform. The terms of Service are a legally binding agreement between yourself and UniDosh.
The terms stated below will be governed and should any terms be broken by a member, the members access to the application may be disbarred.
If you do not agree to these terms, you will not be granted access to our mobile application.
UniDosh is a marketplace that has two halves. One side is strictly for students and the other side is for members of the public and businesses. UniDosh offers a platform that allows students to find work and accept jobs. UniDosh is built up of the sellers (seeking to provide a service they believe others may find helpful at a reasonable price) and buyers (anybody seeking to book a service or request a task at a reasonable price). UniDosh acts as the link between these two parties.
When a buyer proceeds with a request for a service, their request appears on a job board called ‘Available Jobs’. This job board is only visible to students.
Once a service has been completed and the buyer has confirmed they are happy to pay, UniDosh collects payment from the buyer and pays the seller. We take a commission for enabling connections between the buyers and sellers, and this commission is taken at the same time the seller is paid. UniDosh does not allow for cash transactions.
It is free to register with UniDosh as a buyer and seller, and it is free to register a service on our database as a seller once an agreement to the terms of service have been accepted. UniDosh requires certain information, including your name, university, university email address, and an up to date picture of yourself. As a seller, in order to accept a job and/or register a service, you must verify that you have a student email address. This verification will be removed once a year and you will be asked to re-verify your student identity. This is to remove any individuals who may have graduated, dropped out or left university/college for any other reason.
You understand and agree that UniDosh acts as an agent and is not a party to agreements entered into between sellers and buyers. No contract exists between UniDosh and the students for the services. UniDosh is not an employment agency or contracted agency and has no control over the conduct or suitability of buyers and sellers to post or complete the jobs, and that satisfactory completion of a job is solely determined between the parties. It is a condition of use of the services that the parties acknowledge they have complete control over their own conduct and the outcome of the services, and UniDosh disclaims all liability in this regard.
In order to register as a student with UniDosh you must be a current student at university or college . Proof of your student status is required before you are able to accept a job or enlist a service. We reserve the right to refuse access to the UniDosh platform to any individual at any time without explanation.
Verification of the account will not be authorised until the student has confirmed acceptance which will be sent via email to their University email address ending in”ac.uk.”
A clear photo of the student is required on sign up to allow a customer to verify that the student completing the service, is in fact; the student they booked.
Buying services and Interactions with Other Users.
As a user of the Services you agree to the following:
To register and create an account for your personal use only. You may not register more than one account, you may not authorise others to use your account and you may not assign or transfer your account to any other person or entity. You are responsible for keeping registration details confidential, including your password. You acknowledge that UniDosh is not responsible for any third party access to your account and the consequences thereof, howsoever caused.
When receiving and completing a service you assume all risk, including, but not limited to, any risks associated with interacting with other people. We are not able to guarantee the accuracy of information provided to you by other people. We cannot confirm that each user is who they claim to be and therefore, UniDosh cannot and does not assume any responsibility for the accuracy or reliability of identity or background check information.
You are solely responsible for your interactions with other users. You understand that UniDosh currently does not conduct criminal background checks or screenings on its users. We do not enquire into the backgrounds of its users or attempt to verify the statements of its users. UniDosh makes no representations or warranties as to the conduct of users or their compatibility with other users.
The company is not responsible for the conduct of any user. In no event shall UniDosh, its affiliates or its partners be liable (directly or indirectly) for any losses or damages whatsoever, whether direct, indirect, general, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or anyone else in connection with the use of the app including, without limitation, death, bodily injury, emotional distress, and/or any other damages resulting from communication or meetings with other users you meet through the app or website. You understand that UniDosh makes no guarantees, either express or implied, regarding your overall experience with another user, the quality of service provided, and your safety when completing a service or receiving a service from another user.
You will not use UniDosh, or engage in activity on the UniDosh mobile applications or website that, in any way:
Violates local, national or other laws or regulations of a court of relevant jurisdiction.
Uses UniDosh for any commercial or other purposes that are not permitted in these terms.
Infringes the rights of any person or entity, including their intellectual property, copyright or contractual rights.
Distributes unsolicited material or advertisements.
Is intended to harass other users.
Is intended to annoy, threaten or intimidate any other users.
Promotes racism, bigotry, hatred or physical harm of any kind.
Is defamatory, inaccurate, abusive, obscene, profane, offensive, sexually explicit or otherwise objectionable.
Contains video, audio, photographs or images of any other person without their permission (in the case of a minor, the permission of the minor’s legal guardian).
Promotes or enables illegal or unlawful activities.
Is intended to deceive or defraud other users of UniDosh.
Is intended to damage or interfere with the operation of UniDosh.
As a seller it is free to add your services to the app. UniDosh takes a small commission once the service has been completed, this commission is in the form of a 10% deduction from your earnings on that job.
As a student wishing to become a seller, you are shown a list of categories from which you can create job alerts. Following setting up job alerts, a student will be notified when a job fitting the alert description is posted.
A seller shall only offer their services if, to the best of their knowledge they are capable of providing the service to a standard high enough to be acceptable to meet the needs of the buyer.
If you provide a service that the customer believes to be inadequate, the customer can leave negative feedback, which will affect your overall rating and thus reducing the likelihood of repeat and future bookings.
If there are additional expenses directly relating to a job, the seller should add the cost to the price they set in for the job within the app, and then explain the costs within the in app messenger. This policy does not apply to cleaning products. The buyer should supply cleaning products and all materials to enable the job to be completed satisfactorily.
If a seller cancels on a buyer, the buyer has the option to report the seller. UniDosh account managers will seek to find a replacement seller immediately.
If a buyer cancels on a seller, the seller has the option to report the buyer. UniDosh account managers will look into the matter and decide whether a cancellation fee should be put in place.
Users of the app will be required to set up a stripe account in order to purchase services. UniDosh do not hold any credit card or bank account information.
Please find their terms and conditions here, https://stripe.com/contact
Once a service is completed, payment to the UniSeller is activated by both parties within the buyer/seller private message found under ‘Messages’, UniDosh calculates the final amount to be paid. The payment is then released from the Customer and is sent to the Seller.
The customer agrees to hold sufficient funds in their account to pay the final amount as it becomes due and will not book a service unless they can pay for it. We may, at our sole discretion, not allow a customer to post a job if we are outstanding the payment for prior job(s).
UniDosh may use Payment Services at our complete discretion to facilitate payment card processing. UniDosh will ensure that the Payment Services comply with financial and other relevant regulations but will not be responsible for the performance of the Payment Services.
Rating and Review System
Users, both buyers and seller are asked to review and rate other users after a service is completed.
You agree to provide an accurate and prompt review that is true and fully reflects your experience with the other user who you have engaged with throughout the service.
UniDosh holds the right to terminate any user’s account given repeatedly poor reviews.
UniDosh is not responsible for and shall have no liability in relation to any jobs being done or other dealings that are facilitated by Users using UniDosh.
If a customer is a not satisfied with the service that has been provided by a seller, or the seller is not satisfied the customer has described the job properly, both parties may enter into a Dispute. In the event of a Dispute both parties agree to understand that the responsibility for reaching a mutually agreed settlement lies between them.
If at any point during your time on the app or during a service, you feel another user has acted in an appropriate way towards you, including but not limited to offensive, violent or sexually inappropriate behaviour you should immediately make a report to the appropriate authorities and then report them to UniDosh.
Users of the mobile applications assume all liability for proper classification of workers as independent contractors or employees based on applicable legal guidelines. Users do not have authority to enter into written or oral (whether implied or expressed) contracts on behalf of UniDosh. Users understand that UniDosh does not, in any way, supervise, direct or control a Users work or how a User performs. UniDosh does not set work hours, wage, or location of work. UniDosh does not provide equipment, labour or materials needed for particular jobs. UniDosh is not an employment agency. UniDosh is not a Users employer.
Changes to this Agreement and UniDosh
Continuing to use the service following any revisions to this Agreement constitutes your complete and irrevocable acceptance of any and all such changes. UniDosh may change, modify, suspend or discontinue any aspect of its services at any time without notice or liability. UniDosh may also impose limits on the certain features or restrict access to parts or all of the services UniDosh offer, without notice or liability.
If you have any questions about the Terms of Service or about UniDosh, please contact us by email at email@example.com.